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Kent Elms Health Centre Providing NHS services
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Home > Repeat Prescriptions

Repeat Prescriptions

Ordering repeat prescriptions

You can order repeat prescriptions online:

  • Using your NHS account (through the NHS website or in the NHS app)
  • Using the GP online system - SystmOnline

These accounts show you all your repeat medicine and dosage and you can choose the ones you need. 

You can also:

  • Fill out an online form
  • Bring the paper form to the surgery, Monday to Friday, from 8.00am to 6.30pm

We no longer accept repeat prescription requests over the phone or email.

Nominating a Pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • Online, on the app or website where you order repeat prescriptions
  • At your GP practice

At any pharmacy that accepts repeat prescriptions

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.

To book a routine appointment:

  • Request an appointment online
  • Phone us Monday to Friday, from 10.00am to 6.30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 10.00am

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription:

Phone our reception after 10.00am on 01702 529333

Prescription charges

Find out more about prescription charges on nhs.uk.

About Pharmacy First

Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).

Important advice:

  • earache (aged 1 to 17 years)
  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • shingles (aged 18 years and over)
  • sinusitis (aged 12 years and over)
  • sore throat (aged 5 years and over)
  • urinary tract infections or UTIs (women aged 16 to 64 years)

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed.

They will then update your GP health record.

If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.

Other services provided by community pharmacies

Community pharmacies can help you with other things too, including advice on medicines, disposing of old medicines and help with new ones. 

You can also find a pharmacy that can help with: 

  • Getting the contraceptive pill without prescription 
  • Free blood pressure checks (If you are over 40 and not on any blood pressure medication)

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Last Updated 16 Oct 2024

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Kent Elms Health Centre

1 Rayleigh Road, Eastwood, Leigh-on-Sea, Essex, SS9 5UU

  • 01702 529333
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