New patients on repeat medication must have an initial appointment with Doctor Malik for their medication to be authorised and thereafter will be reviewed in accordance with the doctor’s instructions. Repeat prescription requests should be made using the right-hand side of your prescription by ticking the items you need. The request can then be posted to us or left in the ‘Repeat Prescriptions Request Box’ on the reception desk. Alternatively, those who have registered for online access may request repeat medication online after registering for this service. If you prefer, we can post the prescription back to you (you will need to provide a stamped, addressed envelope) or we can hand your prescription direct to one of the Chemists that collect prescriptions from us.
Please let our Reception Staff know if your medication has been changed following a hospital visit. Please note that in order to ensure patient safety; we do not accept any requests for medication over the telephone or fax. If you take medication on repeat prescriptions, please make an initial appointment with Doctor Malik to discuss your on-going care, have your medication(s) authorised and thereafter will be reviewed in accordance with the doctor’s instructions. Please allow at least 48 hours’ notice (excluding Public or Bank Holidays) to order your prescription before your current medication runs out.
Electronic prescription requests will still take 48 hours to process. If you require urgent medication or medication that is not on your repeat list, you will need to bring a written request into reception as before. Repeat prescriptions will need to be collected from us in the usual way or you may arrange for a nominated chemist/pharmacy to collect on your behalf.
Please note: We are not a dispensing Practice and require 48 hours’ notice to write-up any prescription.
Online Repeat Prescriptions (Please refer to On Line Access)
Ordering Repeat Prescriptions
Please note that you will be responsible for checking the website a day or so after ordering your prescription to ensure that we have accepted this request. If we do have cause to query your request (for example your medication review is overdue) then we will do our best to contact you but ultimately the responsibility lies with you to check the web-site. We would like our patient to get engaged with the practice. If the web-site shows that your request has been declined please contact us as soon as possible.
You may find that you are unable to order your repeat medication; this could be due to the fact that you are ordering them too soon. Please contact the surgery if in doubt.
Only your current repeat prescriptions will show on the website – if you wish to request a medication you have had in the past or there is a change to your current medication you will need to hand in a written request.
The same time-scale (48 working hours) will apply to on-line requests as other prescriptions requests.
Repeat prescriptions will need to be collected from us in the usual way or you may arrange for a nominated chemist to arrange this for you.
Prescription Collection Service
If you take medication on repeat prescriptions, you may wish to take advantage of a free service offered by the following local pharmacies:
Boots, Tesco, Morrison’s, Woods, Bridgewater, Belfairs & Cheyms
They offer to collect prescriptions from the Surgery and have the medication readily available for collection at an agreed time at their premises. In special circumstances, they may also be prepared to deliver (e.g. to the elderly, disabled or housebound). If you wish to take advantage of this service, you can find out which pharmacies participate by phoning your usual pharmacy. You will need to organise the free prescription collection and /or delivery service yourself with the pharmacy of your choice.
A new way to get your medicines and appliances
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Please refer to EPS under key Information for further details.